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Product/Dedicated Expert
Dedicated ExpertAccountable owner

One accountable expert. A system that does not depend on one person.

Your dedicated expert meets with you every week, builds and maintains the business-context layer, and owns consequential judgment. Definitions, decisions, Tasks, evidence, and work history stay in the shared system.

THE WEEKLY OPERATING MEETING
Review the businessEvery week
Reorder the task backlog Together
Make the decisions only you can make Recorded
Approve completed workAccepted
Escalated work from PolyOWNED

The record of all of it lives in the shared system — not in that person’s memory.

01 / What the expert does

Concrete, not “human in the loop”.

01

Learns the domain

Your goals, definitions, priorities, and edge cases — the things nobody wrote down.

02

Builds the foundation

Connects and cleans data, creates and maintains metrics, dimensions, definitions, transformations, and context.

03

Resolves ambiguity

Reviews consequential AI work and makes the judgment call when software should not guess.

04

Finishes the job

Completes the work when the AI is blocked, and remains accountable when something changes or goes wrong.

02 / Three lanes of work

The commercial boundary, stated before you ask.

Ordinary recovery inside the agreed foundation is not a separately charged outcome merely because AI found the gap.

Maintained foundation

Included in the monthly core

Connecting, cleaning, modelling, defining, transforming, validating, maintaining, and repairing the agreed foundation.

EXAMPLE
A source schema changed → expert repairs it → included
Built with Poly

No expert-outcome charge

Your team can ask Poly to create permitted dashboards, analyses, pipelines, and activations. Applicable AI and data-movement usage still applies.

EXAMPLE
You ask Poly for an analysis → AI usage applies
Delivered by Polyform

Separately approved

A new outcome scoped, built, reviewed, and delivered by the expert team. Applicable runtime usage may also apply.

EXAMPLE
You approve an expert-built dashboard → outcome credits
“Included” does not mean unlimited variable usage, unlimited new deliverables, or automatic expansion into every new source or business domain. The current agreement controls edge cases.
Seen in the product

The weekly rhythm, as an object.

Two screens showing where the relationship actually lives.

E01TASKS · PRIORITIES
Northlane expert task backlog
The backlog you reorder together
Including the tasks Poly escalated, so the AI’s blocked work enters the same weekly conversation.
E02REVIEW · APPROVAL
Northlane work awaiting approval
Acceptance, recorded
Consequential work reviewed and approved by a named person, with the decision kept for reuse.
03 / Continuity

The knowledge does not leave when the person does.

This is the honest answer to the obvious risk: what happens if our expert changes?

In the system
Not in a head
MeetingsTasksKnowledgeDefinitionsLineageReviewsCompleted work
Shared grammar
Activity Schema

One consistent modelling grammar means another qualified Polyform expert can continue from the operating record rather than starting an archaeology project.

Or your team
Handover is possible
If you later build an internal team, the record is inspectable and continuable. That is deliberate.
Next step

Ask what your expert would own in week one.

Bring the foundation you are worried about and we will tell you what maintaining it actually involves.

Book a working session

Working session

Start with one important problem

  1. 1Email
  2. 2Your reason
  3. 3Pick a time

Step 1 of 3

Where should we reach you?

Share your work email to begin. We will use it to prepare for your session and prefill the scheduler.

By continuing, you agree that Polyform may use these details to prepare for and coordinate this working session. See the privacy policy.

If this guided form does not advance, book directly on Ahmed's calendar.