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Pricing/Credits
Credits

$500 a credit. One balance, two uses.

Credits add capacity when you want it. They do not unlock basic access, and they are not how you pay for the foundation being maintained.

ONE BALANCE COVERS
Expert-delivered outcomesApproved before work starts
AI actionsApplicable usage
Data movementApplicable usage
SearchApplicable usage
You should see one balance and the useful unit being consumed — not manage a second currency.
01 / What credits are not

Three things worth ruling out first.

01

Not access

The platform, unlimited users, the weekly expert, and foundation maintenance are in the monthly base. Credits never gate those.

02

Not a maintenance meter

Ordinary repair of the agreed foundation is included. You are not billed a credit because AI found a broken data path.

03

Not a token bill

The unit is the useful thing being consumed, not raw model tokens you have to translate into business meaning.

02 / When teams use them

Two situations, one balance.

Expert delivery
When time or complexity makes it worth it

You approve credits, and Polyform’s expert team scopes, builds, reviews, and delivers a defined outcome. The delivery charge and the usage required to operate the result are separate concepts.

Variable usage
What the platform consumed

AI actions, data movement, and search under the current catalogue — visible against the same balance.

Parallel capacity
More hands, same owner
Credit-funded work can bring additional specialists or agent capacity into the same plan while your dedicated expert stays accountable.
03 / Before you sign anything

The current agreement controls the detail.

Credit value, the outcome catalogue, the usage catalogue, rounding, rollover, expiration, and overage mechanics are confirmed in writing rather than inferred from a web page.

Always approved
Nothing starts silently

An expert-delivered outcome is scoped and approved before work begins. You are not surprised by a deliverable you did not ask for.

Always visible
One balance, one unit

You can see what was consumed and what it was consumed on.

What a credit is

One credit is $500. It buys completed outcomes, not hours.

A credit is a unit of capacity you can spend two ways: have Polyform’s expert team deliver a defined outcome, or cover the variable platform usage your team generates. One balance, both uses.

$500
per credit
The two uses
Expert-delivered outcomesApproved before work starts
Variable platform usageMetered on useful output
Which balance they draw fromTHE SAME ONE
Expert outcomes

One credit for any expert-delivered outcome.

Each approved expert-delivered outcome costs 1 credit. The examples below have a definition of done: a finished, reviewed, validated result.

Investigation
Why a number moved, traced through definitions, evidence, source models, and recent runs — with the finding written down.
Dashboard build
Built by Polyform, reviewed with your team, validated against trusted definitions, and ready for ongoing use.
Analysis
A specific question answered with the modelling behind it, the evidence attached, and the assumptions stated.
Workflow build
Trigger, logic, actions, and hold path built and tested, with an owner assigned to the exception queue before it goes live.
Custom integration
A new source or destination connected, mapped, tested, monitored, and documented — including what happens when it fails.
Your dedicated expert stays accountable for every outcome on this list, even when additional specialists or agent capacity move several of them in parallel.
Platform usage

Metered on useful output, not technical complexity.

Each unit below maps to an output or volume your team can understand. The current agreement controls how attempts, retries, and failures are treated.

Reverse ETL
250,000 rowsper credit
Rows delivered into an operational system
Actions
2,000 actionsper credit
Each inbound email, outbound email, inbound text, outbound text, or person enrichment counts as one action
AI create actions
150 actionsper credit
AI actions that create an output
AI read actions
1,500 actionsper credit
AI actions that research or retrieve information
AI nodes
2,000 executionsper credit
AI node executions under the current catalogue
Search
10,000 searchesper credit
Enough capacity that normal exploration needs no monitoring
AI node usage is measured in executions rather than prompt or token length. The current agreement controls how executions, attempts, retries, and failures are treated.
Data movement into the warehouse

ELT volume is a monthly allowance, and it gets cheaper as it grows.

Rows synced by our partners; conditions apply. Pick the tier that covers your monthly volume — you are not metered per pipeline.

Monthly ELT volume
Credits
Price
Up to 1M rows
1 credit
$500
Up to 5M rows
2 credits
$1,000
Up to 25M rows
3 credits
$1,500
Up to 100M rows
5 credits
$2,500
Every additional 100M rows
+1 credit
+$500

One million rows costs a credit. A hundred million costs five. The volume story is deliberately in your favour as you grow.

Next step

Ask what your first quarter would actually consume.

Bring the work you have in mind and we will be concrete rather than theoretical.

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  1. 1Email
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  3. 3Pick a time

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