Case Study · Media & Publishing

How Adweek unlocked years of siloed data, without hiring a data team

A media company replaced a broken, siloed stack with Polyform, unlocked its data in weeks, cut six figures in redundant tooling, and made fast answers to any business question the norm.

Any question
answered fast, day or night, no matter how complex
6 figures
in quantifiable savings, from eliminated platforms and no new data hire
4 – 6 wks
to unlock data that had been siloed for years
Overview

The company

Adweek is one of the most recognized names in media, marketing, and advertising news. George Ortiz leads Audience Development, Data, and Analytics, a team responsible for making sure every group inside Adweek has the business intelligence it needs, for clients and for itself, to grow.

For years, that intelligence was trapped in disparate, siloed systems that struggled to answer the questions the business was asking. Polyform rebuilt the foundation, unlocked the data, and became a daily extension of the team, without a single internal data hire.

The Challenge

“It really wasn’t functioning too well”

Before Polyform, getting a clear answer at Adweek meant fighting through siloed systems, putting the intelligence teams needed out of reach.

Siloed sources

Disparate systems and siloed data made it hard to get at information, and harder to hand teams the intelligence their businesses depended on.

Answers out of reach

The stack couldn’t answer the business questions that mattered most, for clients or for internal growth.

Expertise gap

Previous partners understood media but didn’t have the team in place to build the foundation. The gap surfaced fast.

Adweek had known for a number of years that change was needed. Data lived across disparate sources and different systems, and it was siloed. Simply getting at the information, and giving teams the intelligence they needed for clients and for their own growth, was difficult.

“It really wasn’t functioning too well. Data was siloed. It was difficult to get at the information and provide the teams with the intelligence they needed.”George Ortiz · VP, Audience Development, Data & Analytics, Adweek

The blocker wasn’t awareness, it was investment. Fixing it properly meant getting backing from senior executives and private equity to overhaul the data warehouse and build an appropriate tech stack. Adweek had also tried previous partners, and it hadn’t worked. They understood media, but the team to execute simply wasn’t there, something the company identified quickly.

“The expertise wasn’t there. They understood media but did not have the team in place to help us get to where we needed to go.”George Ortiz · Adweek
Why Polyform

The move that should have happened sooner

The vetting was thorough. But every conversation with the Polyform team pointed in the same direction: move, and move quickly. Once the backing was in place, Adweek made the shift, drawn by a team that was not only capable but kept pace with a fast-moving data world, which George considers essential in any partner.

“Each and every conversation we had with the team solidified the need to move to them as quickly as we could.”George Ortiz · Adweek
The Solution

The unlock that changed everything

Once the shift happened it was transformational. Within weeks, siloed data was freed, redundant tools were gone, and Audience 360 gave Adweek a view it had never had.

Hero deliverable

Audience 360: one person, every touchpoint

Pulling data across every source into a unified view of the individual, so Adweek can see who its audience is, how they engage, and the real quality of that audience.

  • Webinars, events, subscriptions and website activity, unified per person
  • Monthly engagement visible for every individual across the business
  • Built on a foundational model that makes reporting like this repeatable
  • Used to prove audience value to internal stakeholders and clients alike

The change came fast. Within four to six weeks, Adweek was seeing significant differences and unlocking data that had been siloed for years. Along the way, Polyform identified redundant platforms the company could eliminate, streamlining a stack George says now runs like it’s 2026, not 2000.

“Why didn’t we do this sooner? What took us so long?”George Ortiz · Adweek

The hero of that work is Audience 360, a dashboard that finally gave Adweek a single, person-level view of activity across every product and service, from webinars and events to subscriptions and website visits. It surfaces the high-level insight the team could never reach before, and it works as much for clients as it does internally.

“Audience 360 has given us the view of an individual’s activity across all the products and services we serve. It helps us communicate, to internal stakeholders and clients, who they’re reaching and the quality of the audience we have at Adweek.”George Ortiz · Adweek

Just as important is how Polyform works. The team functions as an extension of Adweek’s own, hand in hand on a daily basis and aware of nearly every project in motion. The support is time-zone agnostic and responsive day or night, and no matter how complex the problem, Polyform breaks it down and returns exactly what’s needed.

“They feel like an extension of my internal team. No matter how complex a problem is, Polyform simplifies it, breaks it down, and gets me exactly what I need.”George Ortiz · Adweek
The Results

Operating like it’s 2026

6 figures
in quantifiable savings, led by eliminated platforms and no new data hire
4 – 6 wks
from signed to significant, visible change across the stack
Extension
a daily extension of the team, aware of nearly every project
 
Before
With Polyform
Data
Siloed across disparate systems
Unlocked and unified
Reporting
Teams couldn’t get the answers they needed
Audience 360, high-level insight
Tooling
Redundant, overlapping platforms
Consolidated, six figures saved
Expertise
Partners who understood media but couldn’t execute
An external data team embedded in the daily work
Speed
Stuck for years
Transformational in 4–6 weeks

The gains are concrete. Redundant platforms were identified and eliminated, which George is comfortable quantifying as six figures of savings, helped by working with an external team side by side instead of making a data hire. His team now accesses information and answers questions quickly, and data that sat locked away for years is finally working. After a year and a half, it’s a partnership George recommends without hesitation.

“It’s more than an extra set of hands. It’s an external data team you can rely on, a team and a platform that will transform your business at light speed.”George Ortiz · Adweek
Key Takeaways

What other teams can learn

Unlock siloed data before chasing insight.

Siloed systems made basic questions hard. Unifying the data is what made a view like Audience 360 possible.

Redundant tools are a hidden tax.

Consolidating overlapping platforms saved six figures and streamlined the entire stack.

Domain knowledge isn’t enough without a team to execute.

Earlier partners understood media but couldn’t build. Expertise plus delivery is what moved the needle.

Speed of answers changes how teams operate.

Time-zone-agnostic, fast responses let a small team handle far more, day or night.

The right partner is an extension of your team.

The value wasn’t extra hands. It was a data team embedded in the daily work of the business.